We build communities.
With passion!
12+
countries
we've worked in
100+
communities
built to date
300+
community
use cases
Some brands we’ve worked with
Partnering done right,
focused on value creation
Channel Partners
Partner With Partners
We have a track-record of partnering with providers that could not implement Communities on their own
Onboarding
→ Support the partner enablement efforts
→ Provide an experienced “Voice of the Partner”
→ Deliver partner training and onboarding
→ Support partners in adopting appropriate services business models
Sales Support
→ Trusted advisors - provide strategic and tactical support for the sales reps at every stage of sales process
→ Business value guidance on all facets of a community from strategy to technical work
→ Provide the depth of our experience & industry backgrounds
→ Accelerate deals through real client experience and use cases
→ Support client discovery phase
→ Deliver client specific business value driven product demonstrations
→ Scoping and estimating viable client solutions at appropriate price points
→ Shaping the opportunity - groundwork, use case discovery, etc
→ Support the sales reps with preparation and input into SOWs / RFPs / Proposals
→ Technical support on architecture, apps, integrations, and maintenance agreements
Upsell
→ Customer Success Management - Regular discussions with client about needs from the sale through renewal
→ Serve as your eyes, ears, and feet on the ground for account growth and new sales opportunities
→ Community roadmap evaluation
→ Community assessments, audits & healthchecks
→ Analytics, measurement & ROI calculation
→ Use case discovery
→ Stakeholder Engagement
→ Specific services based on gaps / requirements
→ Long-tail post-launch services
→ Co-create upsell services packages
Strategy
→ Program strategy
→ Use case selection
→ Community Roadmap
→ Stakeholder Engagement
Creative (UI / UX)
→ UX Analysys and User flow
→ User Personas
→ Wireframing and Prototype
→ UI Design
→ UI / UX front-end development
Community Management
→ Project & launch management
→ Community Build & Configuration
→ Use Case implementation
→ Communications
→ Launch Support
→ Engagement plan
→ Stakeholder training
→ Content design
Engagement & Growth
→ Program review
→ Community Health assessment
→ Process Alignment
→ Audit & Diagnosis
→ Engagement Surveys
→ Analytics, measurement & ROI calculation
→ Community management & moderation
→ Extended modules & integrations
→ Technical, migration, & integration consulting
We’ve been there – as clients!
From sales through implementation we discover new opportunities we can engage in fully aligned efforts throughout the complete sales cycle.
Pre-Sales Support
→ Accelerate deals through real client experience and use cases
→ Support client discovery phase
→ Deliver client specific business value driven product demonstrations
→ Scoping and estimating viable client solutions at appropriate price points
Co-Selling
→ Trusted advisors - provide strategic and tactical support for the sales reps at every stage of sales process
→ Business value guidance on all facets of a community from strategy to technical work
→ Provide the depth of our experience & industry backgrounds
→ We can be positioned as “not LumApps” - where it helps
→ Shaping the opportunity - groundwork, use case discovery, etc
→ Support the sales reps with preparation and input into SOWs / RFPs / Proposals
→ Technical support on architecture, apps, integrations, and maintenance agreements
Upsell
→ Customer Success Management - Regular discussions with client about needs from the sale through renewal
→ Serve as your eyes, ears, and feet on the ground for account growth and new sales opportunities
→ Community roadmap evaluation
→ Community assessments, audits & healthchecks
→ Analytics, measurement & ROI calculation
→ Use case discovery
→ Stakeholder Engagement
→ Specific services based on gaps / requirements
→ Long-tail post-launch services
→ Co-create upsell services packages
High-Touch Implementations
Onsite client work tailored to a client’s specific and evolving business and technical needs and provide the post launch attention and follow-up required to ensure success
Strategy
→ Program strategy
→ Use case selection
→ Community Roadmap
→ Stakeholder Engagement
Creative (UI / UX)
→ UX Analysys and User flow
→ User Personas
→ Wireframing and Prototype
→ UI Design
→ UI / UX front-end development
Community Management
→ Project & launch management
→ Community Build & Configuration
→ Use Case implementation
→ Communications
→ Launch Support
→ Engagement plan
→ Stakeholder training
→ Content design
Engagement & Growth
→ Program review
→ Community Health assessment
→ Process Alignment
→ Audit & Diagnosis
→ Engagement Surveys
→ Analytics, measurement & ROI calculation
→ Community management & moderation
→ Extended modules & integrations
→ Technical, migration, & integration consulting
Major Verticals
Contracting Options
Flexible contracting options are a win-win for partners and their customers.
Directly with us
Five30am leads sales process and provides services on its own paper
Co-Sell with us
Pre-sales support with resulting services on Five30am or software partner paper
Outsource to us
Software Partner closes deal without Five30am involvement and sub-contracts to us
Augment your team with us
We provide one or more resources for project on partner’s paper