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We build communities.
With passion!

12+

countries
we've worked in

100+

communities
built to date

300+

community
use cases

Some brands we’ve worked with

Partnering done right,
focused on value creation

Channel Partners

Partner With Partners

We have a track-record of partnering with providers that could not implement Communities on their own

Onboarding

→  Support the partner enablement efforts

→  Provide an experienced “Voice of the Partner”

→  Deliver partner training and onboarding

→  Support partners in adopting appropriate services business models

Sales Support

→  Trusted advisors - provide strategic and tactical support for the sales reps at every stage of sales process

→  Business value guidance on all facets of a community from strategy to technical work

→  Provide the depth of our experience & industry backgrounds

→  Accelerate deals through real client experience and use cases

→  Support client discovery phase

→  Deliver client specific business value driven product demonstrations

→  Scoping and estimating viable client solutions at appropriate price points

→  Shaping the opportunity - groundwork, use case discovery, etc

→  Support the sales reps with preparation and input into SOWs / RFPs / Proposals

→  Technical support on architecture, apps, integrations, and maintenance agreements

Upsell

→  Customer Success Management - Regular discussions with client about needs from the sale through renewal

→  Serve as your eyes, ears, and feet on the ground for account growth and new sales opportunities

→  Community roadmap evaluation

→  Community assessments, audits & healthchecks

→  Analytics, measurement & ROI calculation

→  Use case discovery

→  Stakeholder Engagement

→  Specific services based on gaps / requirements

→  Long-tail post-launch services

→  Co-create upsell services packages

Strategy

→  Program strategy

→  Use case selection

→  Community Roadmap

→  Stakeholder Engagement

Creative (UI / UX)

→  UX Analysys and User flow

→  User Personas

→  Wireframing and Prototype

→  UI Design

→  UI / UX front-end development

Community Management

→  Project & launch management

→  Community Build & Configuration

→  Use Case implementation

→  Communications

→  Launch Support

→  Engagement plan

→  Stakeholder training

→  Content design

Engagement & Growth

→  Program review

→  Community Health assessment

→  Process Alignment

→  Audit & Diagnosis

→  Engagement Surveys

→  Analytics, measurement & ROI calculation

→  Community management & moderation

→  Extended modules & integrations

→  Technical, migration, & integration consulting

We’ve been there – as clients!

From sales through implementation we discover new opportunities we can engage in fully aligned efforts throughout the complete sales cycle.

Pre-Sales Support

→  Accelerate deals through real client experience and use cases

→  Support client discovery phase

→  Deliver client specific business value driven product demonstrations

→  Scoping and estimating viable client solutions at appropriate price points

Co-Selling

→  Trusted advisors - provide strategic and tactical support for the sales reps at every stage of sales process

→  Business value guidance on all facets of a community from strategy to technical work

→  Provide the depth of our experience & industry backgrounds

→  We can be positioned as “not LumApps” - where it helps

→  Shaping the opportunity - groundwork, use case discovery, etc

→  Support the sales reps with preparation and input into SOWs / RFPs / Proposals

→  Technical support on architecture, apps, integrations, and maintenance agreements

Upsell

→  Customer Success Management - Regular discussions with client about needs from the sale through renewal

→  Serve as your eyes, ears, and feet on the ground for account growth and new sales opportunities

→  Community roadmap evaluation

→  Community assessments, audits & healthchecks

→  Analytics, measurement & ROI calculation

→  Use case discovery

→  Stakeholder Engagement

→  Specific services based on gaps / requirements

→  Long-tail post-launch services

→  Co-create upsell services packages

High-Touch Implementations

Onsite client work tailored to a client’s specific and evolving business and technical needs and provide the post launch attention and follow-up required to ensure success

Strategy

→  Program strategy

→  Use case selection

→  Community Roadmap

→  Stakeholder Engagement

Creative (UI / UX)

→  UX Analysys and User flow

→  User Personas

→  Wireframing and Prototype

→  UI Design

→  UI / UX front-end development

Community Management

→  Project & launch management

→  Community Build & Configuration

→  Use Case implementation

→  Communications

→  Launch Support

→  Engagement plan

→  Stakeholder training

→  Content design

Engagement & Growth

→  Program review

→  Community Health assessment

→  Process Alignment

→  Audit & Diagnosis

→  Engagement Surveys

→  Analytics, measurement & ROI calculation

→  Community management & moderation

→  Extended modules & integrations

→  Technical, migration, & integration consulting

Major Verticals

Contracting Options

Flexible contracting options are a win-win for partners and their customers.

Directly with us

Five30am leads sales process and provides services on its own paper

Co-Sell with us

Pre-sales support with resulting services on Five30am or software partner paper

Outsource to us

Software Partner closes deal without Five30am involvement and sub-contracts to us

Augment your team with us

We provide one or more resources for project on partner’s paper

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